located in Capannoli (PI) number 76

1. The Rules and Regulations of the Facility (hereinafter referred to as the “Rules and Regulations”) define the rules for the provision of services, liability and stay in the facility and are an integral part of the contract, which is concluded by signing a contract for the organization of a special event, payment of a deposit or the entire amount due for the stay in the facility. By performing the aforementioned actions, the Guest confirms that he/she has read and accepts the terms of the Regulations.
2. The Rules and Regulations apply to all guests staying in the facility.
3. The Rules and Regulations are available for review at the reception of the facility.
4. The facility / apartments are rented for a day stay.
5. The day of stay in the apartment begins at 15:00 on the day of arrival, ends at 10:00 on the day of departure.
6. Each guest staying at the facility for at least one night must be registered by providing the following details: first name, last name, home address, series and number of identity document, telephone number.
7. The facility may refuse to accommodate a Guest who, during the previous stay, grossly violated the Rules and Regulations, in particular by causing damage to the property of the facility or the property of the Guests, damage to the person of the Guest, employees of the facility or other persons staying in the facility.
8. The facility may immediately check out Guests who, during their stay, have grossly violated the Regulations, behave aggressively or vulgarly, damage the property of the facility or the property of Guests or employees of the facility. In this case, the facility will not refund the fee for the stay, and the Guest will be charged for the damage caused.
9. The accommodation of additional persons in the apartment, without prior arrangement with the staff of the facility, is prohibited.
10. Children under 12 years of age should be in the premises of the Facility under the constant supervision of guardians. Guardians are financially responsible for any damage caused by children.
11. The Guest bears full material responsibility for damage or destruction of equipment and technical devices of the Facility, caused by his fault or the fault of his visitors.
12. The facility reserves the right to pursue claims against the Guest for damages caused even after his departure.
13. For reasons of fire safety, it is forbidden to use in the rooms electrical and gas devices that are not on the equipment (does not apply to chargers and RTV and computer power supplies).
14. In case of violation of the provisions of the Regulations, the Landlord may refuse to provide services to the person who violates them. Such a person is obliged to immediately comply with the demands of the Lessor, to pay for past services, to pay for any damage and to leave the Facility.
15. Each time a Guest leaves the room, he/she should turn off the air conditioning, turn off the lights, turn off the taps and close the refrigerator.
16. At the end of the rental, the Guest is obliged to return the apartment to the Lessor in an undamaged condition.
17. If the key is lost, the Guest will be charged a fee of 30 euros.
18. The facility is not responsible for damage and loss of the car or other vehicle belonging to the guest, items left in it and live animals, regardless of whether the vehicles were parked in the parking lot of the facility or outside the facility.
19. The apartment attendant shall not have the right without the guest’s permission to move or use the guest’s personal belongings. The apartment attendant has the right to enter the rented apartment, without the Guest’s permission, in order to empty the garbage garbage cans. The right to enter the rented facility is also left in case of noticing threats to the safety of the Guest or in case of the Guest’s non-compliance with the rules and regulations of the apartment.
20. The landlord and staff are not responsible for items left unattended by a Guest.
21. Items left by a guest in the room will be sent to the indicated address at the expense of the guest. If the Guest does not receive an instruction to send back the left items, the facility will store the above items at the owner’s expense for a period of 2 months, after which time the items will become the property of the facility. Food items will be stored for 24 hours.
22. The Facility has a curfew from 10:00 p.m. to 7:00 a.m. In accordance with Italian law, for special events, music may play until 00:00 a.m.
23. The presence of animals on the premises is possible only with prior permission from the facility staff and depends on the species and breed of the animal. The owner is obliged to supervise the animal in such a way that it does not pose a threat to other
Guests and staff. The Guest is obliged to remove any waste left by the animal both on the premises and throughout the property.
24. Smoking is allowed only outside the building.
25. It is strictly forbidden to take out of the room things belonging to the apartment (e.g. towels, blankets, pillows, appliances, kitchen equipment, etc.).
26. The Guest agrees to the storage and processing of personal data in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC and the Act of May 10, 2018 on the protection of personal data (Journal of Laws of 2018, item 1000, as amended) by Z ziemi włoskiej do polski sp. z o.o., Bracka 28 Street, 40 – 858 Katowice, for the purposes necessary for the Guest’s stay at the facility, the Guest’s use of other services provided by the facility.
27. The facility is not responsible for inconveniences caused by reasons beyond our control, such as power or water outages.
28. Guests are not allowed to make any changes in the rooms and their equipment, except for slight rearrangement of furniture, not affecting their functionality and safety of use.
29. Persons using the pool are required to comply with the instructions and audible signals of employees of the resort, adjust their activity plans to their own skills and fitness and health condition, exercise extreme caution in the vicinity of the pool and immediately inform the resort staff of any accidents, injuries and other incidents that may affect the safety of themselves and others.
30. It is categorically forbidden to use the pool outside opening hours under threat of immediate call to the police.
31. It is strictly forbidden to use your own sound equipment on the premises.

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